No Template Found in Certificate Template

We got a request to help our client to renew the expired SSL Certificate for their Exchange 2007, and when we login to the Microsoft CA Server to submit the CSR file, we encounter “No Template Found in Certificate Template

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There is nothing to select in Certificate Template and there error message is “No Certificate templates could be found. You do not have permission to request a certificate from this CA, or an error occurred while accessing the Active Directory”
After troubleshooting and tried few solutions with similar error message, finally, we noticed that the CA Certification had already expired

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The Root Certificate had been expired after 5 years. Please refer to my previous post

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Since the CA Certificate had been expired, then, we have to manually renew it

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Renewed CA Root Certificate with another 5 years from now
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